Terms of Service

Welcome to the University of Chicago Professional Education website. Please read these terms of service (“TOS”) and the Privacy Policy prior to using any portion of the University of Chicago Professional Education website (the “Site”), including accessing any course material, chat rooms, or other electronic services. These TOS and the Privacy Policy are Agreements (the “agreements”) between you and University of Chicago Professional Education. By using the Site, you accept and agree to be legally bound by the Agreements, whether or not you are a registered user. If you do not understand or do not wish to be bound by the terms of the Agreements, you should not use the Site. University of Chicago Professional Education reserves the right to modify these TOS at any time without advance notice. Any changes to these TOS will be effective immediately upon posting on this page, with an updated effective date. By accessing the Site after any changes have been made, you indicate your agreement on a prospective basis to the modified TOS and all the changes. Be sure to return to this page periodically to ensure familiarity with the most current version of these TOS.

Terms of Service


1. Definitions

The following definitions apply unless the context requires otherwise:

Scope

By registering for a course, you are signing an agreement with Global Alumni and undertake to abide by these terms, which also include the following:

2. Registration and payment

University of Chicago Professional Education reserves the right, at its sole discretion, to accept or reject any course enrollment.

Unless otherwise agreed upon with Global Alumni, you must register for the course in which you are enrolled at least one day before the start of the course. Please bear in mind that once the registration period has closed, any cancellations or late registrations are not guaranteed.

  1. The payment notification process is carried out by Global Alumni. You will be redirected to a secure website to complete your payment transaction.
  2. Once your payment transaction has been completed, within twenty-four to forty-eight hours, you will receive confirmation via email of your enrollment. Please keep this email among your documents because you may need it for future requests related to this course.
  3. If you are unable to pay through any of the platforms set up for this purpose, please contact Global Alumni at the following email address: admissionsuchicago@globalalumni.org . You will be provided with the information needed to make payment via bank transfer.
  1. Once payment of the first installment, equivalent to 65% of the total amount, has been made, the User will receive their credentials for accessing the virtual campus platform.
  2. Payment of the second installment, equivalent to 35% of the total cost of the program, must be made within twenty-one days of the start date of the program.
  3. If confirmation of payment of the second installment is not received, the User will not be able to continue with the program, and their access credentials will be blocked, disabling their access to the platform and its contents. In this case, the User will not be able to claim reimbursement of the amount of the first installment paid.
  4. Once payment of the first installment has been confirmed, there is no possibility of a refund for the program and cohort in progress.
  1. Once payment of the first installment, equivalent to 40% of the total amount, has been made, the User will receive their credentials for accessing the virtual campus platform of their certificate program.
  2. Payment of the second installment, equivalent to 20% of the total cost of the program, must be made within thirty days from the program’s start date.
  3. Payment of the third installment, equivalent to 20% of the total cost of the program, must be made within sixty days from the start date of the program.
  4. Payment of the fourth installment, equivalent to 20% of the total cost of the program, must be made within ninety days from the start date of the program.
  5. If confirmation of payment of the second installment is not received, the User will not be able to continue with the program, and their access credentials will be blocked, disabling their access to the platform and its contents. In this case, the User will not be able to claim reimbursement of the amount of the first installment paid.
  6. Once payment of the first installment has been confirmed, there is no possibility of a refund for the certificate program and cohort in progress.

3. Cohort change policy

  1. Participants may register no more than twice for the same online program.
  2. Participants may request a cohort change and enroll in the next one by paying an administrative fee of $300 USD.
  3. Participants may not request more than one cohort change.
  4. Exceptions: Cohort changes requested for medical reasons or due to force majeure communicated within the first twenty-one days from the beginning of the cohort are exempt from payment of the administrative fees totaling $300 USD. This exception applies provided the request is communicated within the corresponding period by email and supported by the corresponding documentation (medical or other reports). Once the application is received, the academic committee will decide whether the request is approved.
  5. In any case, no cohort change is considered viable from the twenty-second day after the start date of the program’s cohort.

4. Refund policy

  1. If the participant communicates his or her withdrawal before the start date of the program’s cohort, they will be refunded the amount paid; however, an administrative fee of $300 USD will be deducted from said amount.
  2. Requests for withdrawal and reimbursement must adhere to the following criteria:
    • Notification period: before the start date of the program cohort. Any requests made after this date will not be approved for a refund. If the participant changed the cohort, no refund will be given after the start date of the original cohort.
    • Communication channel: requests must be made via email to the following address: admissionsuchicago@globalalumni.org
  3. No refunds will be made where requested after the start date of the program’s cohort.

5. User postings

6. User account and website

7. Certification

8. Trademarks and Copyright

9. Others

ANNEX
Code of Conduct

Teamwork is a key factor for success. We will go further together than each on his or her own.

We strongly encourage you to endeavor to always collaborate and work as a team and to share your ideas and questions freely with others. To this end, it is very important to accept and comply with basic rules of conduct aimed at facilitating the development of educational activities in an environment of complete, mutual trust.

In this regard, we remind you that when you in enroll in this program you understand and agree to the following:

refer